Step One: Identify and Clarify the Problem

Many issues can arise in the workplace. Some of these problems may be big, and usually have severe consequences. Others are small but constant annoyances.

Let us take the example of a small but constant annoyance. Let's say that you work in an office with one central printer. Every person who works in the office uses this printer. Every now and then the printer runs out of paper and needs to be filled. You find that this is happening more frequently than before. The paper in your office is located on the lower floor. You have identified this issue. This is first step in Problem Solving.

For the rest of the steps, we will use this example of the printer and running out of paper.